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Backup Authenticator Accounts on IOS - Knowledgebase / General Support - GTS Help Desk

Backup Authenticator Accounts on IOS

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Below are the steps to setup your Authenticator accounts to backup to your iCloud.


First create a personal Microsoft account if you do not already have one.

  • Go to Microsoft.com

  • Click the avatar in the upper right corner

  • In the sign in box click Create One

  • Click get a new address

  • Complete the questions: Enter a username, Create a password, Enter your Full name

 

On your Iphone

  • Make sure iCloud Drive is enabled

  • Under iCLoud “Apps using iCLoud”, make sure Authenticator is enabled

 

Open Authenticator

  • Select the 3 bars in the upper left corner, then Settings

  • Under Backup, turn on iCloud Backup

  • You may receive a message that says “You need a personal Account”

  • Here click on Add Account

  • Enter the details from the account you created on the first step

  • If prompted enter a recover email account and verify


The below Microsoft article describes how to restore the accounts if needed.

https://support.microsoft.com/en-us/account-billing/restore-account-credentials-from-microsoft-authenticator-ce53096e-1e1c-4840-9e32-1618bc33cd43


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